Amazon Games has admitted that an error resulted in players being caught up in the latest ban of bots in Lost Ark.
Almost a year later, it's still an issue. January's ban wave was a significant one, with Amazon Gamesthat,"many players have noticed a drop off in the number of concurrent users displayed in Lost Ark's Steam stats. This change is the direct result of a roll out of a significant number of bot account bans, which utilized new and highly-effective tactics to target and remove bots from the game.
Those"new and highly-effective tactics" have apparently also caught up a large number of players who simply hadn't logged in for a while, resulting in a game ban that appears on their Steam profile. That's because players caught up in this wave are receiving game bans rather than VAC bans. The difference is that VAC, or Valve Anti-Cheat, is"an automated system designed to detect cheats installed on users' computers" as. Game bans let developers decide who to ban, and those bans are visible to anyone who looks at a user's profile.
Unsurprisingly, those falsely banned are not happy about this blemish on their public Steam accounts. Lost Ark's overallis Mostly Positive, but the recent reviews tell a different story, dropping to Mostly Negative as former players protest."[H]ave not opened the game since February, got banned for no reason", says one."Thanks for tainting my steam profile :)", another says.
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