ANOTHER major energy supplier has made a major change to prepayment meters following British Gas. EDF Energy has now suspended forcing the installation of prepayment meters in hard-up households. I…
This happens if they don't have enough cash to top up and can see hard-up households left without electricity and gas for prolonged periods.
An Ofgem spokesperson said: "We are launching an urgent investigation into British Gas and we won’t hesitate to take firm enforcement action. "We have launched a major market-wide review investigating the rapid growth in prepayment meter installations and potential breaches of licences driving it."The pause of installations - which can be done without a customer's permission under a
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