Save money on your energy bills with these cold weather tips
MILLIONS of customers at some of Britain's biggest energy firms are receiving treatment that falls below expectations, according to research.It comes as energy prices have stabilised with more fixed deals returning to the energy market, which sees customers tied into staying with a provider for a set amount of time., switching to a fixed deal could well be the best way for consumers to cut costs over the next six months.
So Energy had a customer score of 63% but fared poorly for meeting its smart meter targets, switching, and for its limited monitoring of phone lines and emails outside of working hours and weekends. Utility Warehouse received the second-highest overall score of 73% and performed well in both the customer satisfaction survey and behind-the-scenes assessment of supplier practices.
“Some big energy firms - including British Gas, Scottish Power and Ovo Energy - underperformed in our research. Even better you'll likely be able to save cash. The average household still on a default tariff could save up to £79 a year onYou will need to give your address, current energy supplier, usage and how you wish to pay.
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