Major incident declared as thousands left without water due to treatment works problems after Storm Ciaran

Thames Water said engineers are working to restore supplies to people in affected areas of Surrey

Palestinian president accuses Israel of 'genocide' as Netanyahu rejects US calls for pauseLocal MP Jeremy Hunt said the water company told him at least 13,500 homes had been affected

The Chancellor, who is MP for South West Surrey which includes Godalming and the surrounding villages among the affected areas, said he was “very concerned” about the situation and tweeted that he would talk to a Thames Water executive. Mr Hunt posted a message on X, formerly Twitter, which said the firm was “resetting and reprogramming” the control system.

“Good that SCC have now declared this a major incident. Next question is what the impact will be on schools tomorrow if it is not resolved. Also getting messages from pubs that have lost trade from closing on a busy day – big big impact on many people.”

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