Jamie's credit score has dropped 300 points while he tries to work out what has happened
A man has been left with £17,000 worth of debt and a crippled credit score after fraudsters, who he believes broke into his letterbox, managed to steal his identity and open bank accounts in his name before going on a spending spree. Jamie Cavanagh, 37, a civil engineer, received a letter in January 2024 from HSBC showing he spent more than £12,000 on a credit card despite having never banked or dealt with them in his life.
“In January my credit score was 930 out of 1,000, so nigh on perfect. Come February, March, it had nosedived to 620 out of 1,000. “I discovered that somebody had taken out the card in my name, managed to get themselves a credit of £13,000. It showed that they had managed to take out £10,000 in cash at various cashpoints across south London, in Catford, Croydon, Bromley, Orpington, Lewisham…”
“At the time I was pretty distressed,” he said. “I was like, you must be having a laugh? How can someone get all of that and you’re telling me that I need to attend the bank in person.” The bank informed Jamie that it would take around two weeks for it to carry out an investigation. “Two weeks go by and I’m thinking what the hell is going on here,” he said.
“This is what beggars belief in my opinion. If you are doing a fraud investigation, would I not be top priority to contact?
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