Coronavirus crisis shows retailer was already behind in schedule in its recovery plan
There has barely been a moment in the past 20 years when Marks & Spencer has not been in restructuring mode, so nobody can be shocked that the Covid crisis will accelerate the loss of 7,000 jobs, or 9% of the workforce. The chief executive, Steve Rowe, conceded last October that his five-year plan for the clothing side, the perennially troublesome half, was 18 months behind schedule. Something was bound to give in the current climate.
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