Martin Lewis' MSE issues urgent warning to all British Gas customers with smart meter
British Gas customers are being asked to take urgent action after 'many' reports of issues with the devices.
As they cannot check usage digitally, the MSE experts are now urging customers to take meter readings manually to ensure that they aren't overspending, reports the Chronicle. "Earlier this year, British Gas admitted to MSE that a technical glitch had left some smart meter users unable to see their usage but it denied this was related to a similar error MSE reported on in April last year."
One person asked the provider on Twitter: "When are you going to fix your app so that it shows gas usage? It's been months now and no end in sight!Top Trending Stories Today Posting a screenshot of an error page, another customer complained: "My IHD is highly inaccurate and have never been able to access usage in your app. Please tell me what the point of a smart meter is?"
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