The MCMC has issued three commission directives to Celcom, Digi and U Mobile after finding that their broadband services in Langkawi were not up to standards.
In a statement by Malaysian Communications and Multimedia Commission today, the regulatory body has revealed that they have warned three telcos—U Mobile, Digi and Celcom—for failing to meet broadband service standards.
Of these 3,038 locations, the MCMC has issued three commission directives to Celcom Axiata Berhad, U Mobile Sdn Bhd and Digi Telecommunications Sdn Bhd for failing to fulfill broadband service standards and failing to improve their quality of service in several locations across Langkawi. These include Langkawi Highway and a number of tourism hotspots.
“Audit process activities are a routine that is often done by the MCMC to monitor the level of performance of the quality of services provided by service providers,” – MCMC
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