Probe: Worker at speech-recog outfit Nuance wasn't locked out after firing
American healthcare provider Geisinger fears highly personal data on more than a million of its patients has been stolen – and claimed a former employee at a Microsoft subsidiary is the likely culprit.The Pennsylvania-based healthcare giant uses Nuance as an IT provider.
Geisinger – which says it operates 13 hospitals and has more than 600,000 members – said it discovered the improper access on November 29, informed Nuance, and the IT supplier immediately cut off the former employee from the healthcare group's data before involving police. "Because it could have impeded their investigation, law enforcement investigators asked Nuance to delay notifying patients of this incident until now," Geisinger claimed, explaining why only now this is coming to light."The former Nuance employee has been arrested and is facing federal charges."Speech recognition firm Nuance performed its own probe, according to Geisinger, and determined that the former employee may have stolen information on a million-plus people.
"We continue to work closely with the authorities on this investigation, and while I am grateful that the perpetrator was caught and is now facing federal charges," Geisinger chief privacy officer Jonathan Friesen alleged, adding:"I am sorry that this happened."While this snafu doesn't seem to be Geisinger's fault, Nuance has previously been accused of similar failings.
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