Exec tells investors to 'temper' expectations as mission to convince customers of price tag continues
After trialing the use of Microsoft's GenAI in their workflow, testers told the Wall Street Journal that they had mixed feelings about it, saying it was useful but maybe didn't yet justify the price tag.
He said where it is most effective is in relation to"sophisticated information retrieval" and"sophisticated task completion" for three areas: Office 365, Teams, and Outlook. "Same is true of PowerPoint," he added, explaining that users quoted in the WSJ want it to be their financial analyst."And it's going to disappoint there because we're still learning the commanding surface of Excel."
"And it's just based on hard facts. Are we saving enough in terms of time? Are we generating enough value? Previous Microsoft-commissioned research found Copilot testers worked 29 percent faster, and 77 percent that used it for two weeks found it indispensable. Helping Microsoft outline an average business case, Morgan Stanley analyst Keith Weiss said an"information worker" makes $75,000 a year, Copilot saves them ten hours a week in productivity enhancements,"that's 20 to 25 percent of their work week.""It would seem $3 against that productivity savings is a pretty good value proposition or a very high return on investment," said Weiss.
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