They can learn, adapt, and make decisions – but don't worry, they're not coming for your job
Microsoft has fresh tools out designed to help businesses build software agents powered by foundation models – overenthusiastically referred to as artificial intelligence, or AI.
Microsoft 365 Copilot lets users tell Word to draft or edit text on whatever topic the chatbot can satisfactorily reproduce from its undisclosed training data, ask PowerPoint to create slides, or direct Excel to build a data visualization for a data set – among other things. What separates agents from models, according to Microsoft Source writer Susanna Ray, is memory, entitlements, and tools. Memory lets agents perform a series of tasks that build on one another. Entitlements ensure the code has permission to access data and take action. And tools refer to the necessary glue code or applications.
The Employee Self-Service Agent in Microsoft 365 Copilot Business Chat , which can respond to HR and IT questions, fetch benefits and payroll info, and request hardware from IT, among other policy-oriented tasks. Imagine a dynamic corporate policy site that can make API calls. The Project Manager agent, it's claimed, can automate project management, from planning to execution."Agents built in Copilot Studio can operate independently, dynamically planning and learning from processes, adapting to changing conditions, and making decisions without the need for constant human intervention," explained Charles Lamanna, corporate VP of business and industry for Copilot, in a blog post.
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