Providers are failing to promote the cheapest tariffs available for pensioners and people on benefits.
Millions of people on benefits are missing out on cheaper broadband tariffs because companies are failing to promote them properly.Social tariffs are low-cost broadband deals offered to customers on benefits and cost about £15 a month.Which? says.
All of those in receipt of Universal Credit are eligible, although some providers extend eligibility to those in receipt of other benefits, such as Pension Credit, Employment and Support Allowance, Jobseeker's Allowance and Income Support.Ann switched to a social tariff as soon as she realised they were available, she told the BBC's consumer investigations programme Rip Off BritainThe 82-year-old, who has cerebral palsy, runs her own charity from home.
However Rip Off Britain found that of the four major companies who offer social tariffs, only one showed the information on its home page.
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