Three passengers have been hurt boarding Elizabeth Line trains at Ealing Broadway in west London.
The Mayor of London has apologised to Elizabeth line passengers who have been seriously injured using trains at a west London station and says work is being done to make sure the high gap will be fixed.Sadiq Khan said he was "shocked" to see reports on BBC London of those injured, adding: "I'm really sorry. You should not be injured going about your daily business."
He said part of the solution was expected to include resolving "the issue of the height of the older platform". Mr Khan made the comments at his first meeting in public with the new transport secretary, Louise Haigh, during which they rode on one of the capital's new Superloop buses. A Network Rail spokesperson said earlier this week: "Safety is our number one priority and we previously met with the station user group to listen to their concerns.
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