Mobile users over-charged for phones could get compensation similar to PPI scandal
HERE'S what the major mobile providers say they'll do for out-of-contract mobiles users:will reduce their prices for customers out of contract for more than three months. Both companies will confirm the level of this discount before the end of the year. The discount is expected to take into account the level of savings available if customers switched to a comparable Sim-only tariff.will reduce the monthly price for its out-of-contract customers to the equivalent 30-day Sim-only deal.
Martyn James, from online complaints tool Resolver, recommends first going through old bills and then explaining that you would've switched to a cheaper deal if you'd known. If you’re outside the minimum term of your contract then you can leave penalty free - and you might be able to find a cheaper deal elsewhere.
It’s also worth trying Billmonitor, it matches buyers to the best pay-monthly deal based on their previous three months of bills.
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