A UK watchdog has taken mattress seller Emma to court for allegedly misleading shoppers. Read this, the rest of today's personal finance news and this week's Money Problem below. You can WhatsApp us your Money Problem via the link in today's post.
A UK watchdog has taken mattress seller Emma to court for allegedly misleading shoppers.The Competition and Markets Authority began investigating the retailer two years ago, raising concerns over its sales practices - such as the 'countdown timers' used to encourage customers to buy items before the sale runs out.The CMA found that although Emma's website claimed to show extensive discount offers, in reality just a fraction of the products were sold at full price.
A spokeswoman for Emma said it had made 'most of the adjustments the CMA asked for' including changing how it used countdowns and ending other urgency tactics.She added: 'However, the CMA wants Emma UK to also limit the number of products sold at a discount off the full or 'reference' price.'Specifically, the CMA wants us to limit the quantities that can be sold at a headline discount to twice the amount of the product sold at the undiscounted price.
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