Welcome to the Money blog, your place for personal finance and consumer news/tips. Today's posts include a look at why unusually cheap package holidays are available and this week's Money Problem - you can submit yours (remember to leave contact details or we can't look into it) below.
Every Monday the Money team answers your Money Problems or consumer disputes. Find out how to submit yours at the bottom of this post. Today's question is...I had a frustrating issue with my kids' swimming lessons. We had to pay in advance, but when your child says they don't want to go any more, that's it, they don't go.
In these cases, you'd be relying on their being a generous cancellation policy - so you should check their T&Cs.It might not be a dead end, though.You should try to negotiate with them - it's generally accepted this can be done when a cancellation charge seems unfair or when a business is withholding more money than needed to cover their losses.Ask them if they're part of a trade association, which you could request help from in negotiating.
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