Interest rates are set to be cut in the eurozone this week - and it could impact the timing of a decision in the UK and potentially exchange rates. Read this and the rest of today's consumer and personal finance news below - and leave your thoughts in the comments box.
Every Monday we get an expert to answer your money problems or consumer disputes. Find out how to submit yours at the bottom of this post. Today's question is...I purchased two pairs of shorts from Nike a year ago. I shortly after returned them for a refund as they didn't suit me. Nike are saying I can't be refunded due to them not receiving the returned items. Even though I have supplied the Royal Mail proof of postage.
Scott explains: 'If you give specific instructions to the retailer for the item to be left in the porch, 'leave in shed at rear' or another designated safe place, and it is stolen, then you are responsible because the retailer and courier have simply followed your instructions.'ReturnsYou have a 14-day cooling off period for all non-bespoke items under the Consumer Contracts Regulations 2013.
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