A technical issue with the More loyalty card at Morrisons has caused widespread frustration among customers who were unable to access their discounts during their Christmas shopping. Some customers also reported online order cancellations.
Morrisons has apologised to customers as many have been unable to get discounts on their Christmas shopping after a problem with the More loyalty card. Some customers have claimed online orders have also been cancelled by the supermarket. A Morrisons spokesperson said: 'If More Card prices are not registering, we will apply a 10% discount to the customer's entire shop.
' The supermarket giant also added that some home deliveries may be arriving late today, and that click and collect customers should wait for an email before going to the stores. Angry customers took to social media after being unable to benefit from the discount they had hoped for. One user took to X, formerly known as Twitter, stating: '@Morrisons very frustrated that the More Card isn't working this morning. NO Discounts on my shopping. Had to pay way more than expected!!. NOT HAPPY AT BEING REWARDED FOR TODAY'S MISSING DISCOUNTS IN POINTS.' Another shopper said: 'I'd need a stiff drink to tackle Morrisons today, especially with their more card system going down. It will be chaos in their supermarkets today.' While further responses included 'I know @Morrisons more card have failed this morning, I was out of pocket but they have just loaded my more card back up with the missing value plus a good will amount as well and it's more than I would have saved. Its not the staff fault in store either so be respectful & kind.
Morrisons More Card Loyalty Program Christmas Shopping Technical Issue
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