The National Lottery was taken over by Allwyn, a multi-national lottery operator, from Camelot in February of this year
New National Lottery rules have been introduced, causing some winners to experience delays in receiving their prize money.
This comes after a taxi driver who won on the National Lottery six weeks ago has yet to receive his winnings. Ray Laird, 69, won £800 after purchasing a ticket at a One Stop on March 2, reports Stoke on Trent Live. He added: "I'm a very regular Lottery player. You've got to be in it to win it. On March 19 I won the £1,500, so I went to the Post Office to try and collect my cheque, but I was told a new company had taken over. They give you a website you go to and put in all the details required, which is a photo of the winning ticket, front and back, and they then send you a QR code. Then you have to go to the Post Office with that code, and post the original ticket to them .
He added: "Why do I have to wait so long to collect my winnings? I'm told it's a teething problem, but I say they should have thought of that before switching over. It's beginning to feel like a joke. All the processes I have gone through, and I've heard nothing from them." The 69 year old, who admits he 'can't do the online stuff', had his daughter submit his details and send in his winning ticket on his behalf, following the new rules.
He expressed his frustration: "£800 would have paid my mortgage this month. I'm a taxi driver, I'm struggling as it is. I'm 69 and still working so I can pay my mortgage. Times are tough at the moment, they are tough for everyone and I'm being crucified off the taxman for working and getting my pension, but I have to work. You can't win. Everyone is struggling so as soon as you get extra cash it is a relief of stress on your bills, we all need that relief.
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