Nationwide Building Society has announced a £175 bonus for new customers who switch their accounts. The bonus comes with specific criteria, including using the new debit card for a purchase and depositing £1,000 within 31 days of switching. The building society also responded to customer feedback regarding the lack of a cheque deposit feature in their app, acknowledging the need for improvement and outlining existing methods for cheque deposits.
Nationwide Building Society has provided details about a £175 bonus offer for new customers who switch to its services. Customers who are considering switching can receive a £175 incentive if they fulfill certain conditions.
One new customer inquired about the process on social media, asking: 'How long on average does the process take from applying to switch from another bank to your guys current account to receiving the £175 incentive? I'm currently just awaiting the card and pin in post to make my first purchase via card to get the £175.' To qualify for the payment, customers must use their new Nationwide debit card for a purchase within 31 days of completing the switch. The individual also mentioned they had transferred two direct debits, as required, and deposited £1,000 into their new account, which must be done within the same 31-day period. It's important to note that you cannot add to the £1,000 balance through transfers from other Nationwide accounts or Visa credits. In response to the query, Nationwide clarified: 'The timeframe overall varies however from when you complete the criteria, you'll receive a text confirming this and then payment is made within 10 working days of the text.' Customers can receive the £175 bonus when switching to a FlexPlus, FlexDirect, or FlexAccount. Even existing account holders are eligible for the cash bonus if they switch from a non-Nationwide provider, provided all other conditions are met.Recently, an irritated customer contacted Nationwide after discovering a missing feature from the app. They inquired via social media: 'Why oh why are you still so antiquated that customers cannot pay a cheque in on the app?' They urged the building society to modernize their service and 'get with the times'. Nationwide provides several ways to deposit cheques written to you, such as through cash machines, counter services in branches, or by mail. Responding to the disgruntled customer, Nationwide acknowledged: 'This isn't something we currently offer however we're always looking to improve our products and services.' For those opting to deposit a cheque by mail, the procedure involves completing a form and sending it to their local branch along with the cheque. Ensure the sort code and account number are written on the cheque's reverse on the right side. The building society will then credit the cheque to the account as confirmed on its back. It's crucial when issuing a cheque to mention the date, recipient, the sum in words and figures, along with one's signature. Another good habit is to include the name of the payee's financial institution next to their own name, like 'Nationwide - John Smith', which helps in combating fraud.
Nationwide Building Society Switching Bonus Current Account Flexplus Flexdirect Flexaccount Cheque Deposit App Features Customer Feedback
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