Science, Space and Technology News 2024
Researchers at the University of Jyväskylä have developed a model that allows computers to understand human emotions using principles of mathematical psychology, enhancing the interface between humans and smart technologies. This model can predict emotions like happiness, irritation, and anxiety, and could improve user interactions by making AI systems more intuitive and responsive. Credit: SciTechDaily.
In everyday interactions with computers, users commonly experience emotions such as joy, irritation, and boredom. Despite the growing prevalence of artificial intelligence, current technologies often fail to acknowledge these user emotions. The research project led by Jokinen uses mathematical psychology to find solutions to the problem of misalignment between intelligent computer systems and their users.
Jokinen elaborates: “Consider a computer error during a critical task. This event is assessed by the user’s cognition as being counterproductive. An inexperienced user might react with anxiety and fear due to uncertainty on how to resolve the error, whereas an experienced user might feel irritated annd annoyed at having to waste time resolving the issue. Our model predicts the user’s emotional response by simulating this cognitive evaluation process.
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