Newly-appointed Civil Service Commission (CSC) Chairperson Karlo Nograles vowed to change public service delivery by modernizing it and professionalizing the civil service as the new chief of the central human resource agency of the government.
Newly-appointed Civil Service Commission Chairperson Karlo Nograles vowed to change public service delivery by modernizing it and professionalizing the civil service as the new chief of the central human resource agency of the government.
“I want to change outdated modes of service delivery. We digitize what can and should be digitized; we upskill our entire workforce to be digitally literate, and adaptive and agile in internet-based service delivery and learning. Digital solutions should empower and not intimidate our civil servants,” he said.
Chairperson Nograles added that he wants to transform the government’s approach to professionalizing the civil service by going beyond punitive actions for accountability and establishing proactive programs. Meanwhile, Nograles also thanked CSC and all civil servants for their dedication in continuing to serve the public during the health crisis.
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