The Turn2Us PIP Helper aims to tackle application barriers with step-by-step guidance and award estimations to increase claimant's chances of making a successful claim.
A leading charity providing support across the UK has launched a new online tool which aims to simplify the Personal Independence Payment application process for disabled people and those with a long-term health condition trying to access financial support. The Turn2us PIP Helper is an innovative tool created in partnership with PIP claimants and health charities.
The Turn2us PIP Helper was created to help people overcome these barriers by providing clear guidance through each stage of the PIP process. It simplifies eligibility and likely award checks, improves claim accuracy, and lowers dropout rates by helping users understand and complete applications effectively.
Likely award estimator This feature guides users through questions on how their condition affects daily activities, based on PIP descriptors. By clarifying how each user’s needs align with PIP’s criteria, it provides an estimated award. Users can save their progress by creating an account, enabling them to revisit and update their responses comfortably at their own pace.
Enhanced accessibility The PIP Helper is designed to be fully accessible. It includes compatibility with screen readers, video captions, audio descriptions, and British Sign Language support. These features ensure that the tool is usable for a wide range of people, including those with visual, auditory, and learning disabilities.
Stephen Buckley, head of information for Mind, said: “The benefits system should be there for all of us when we need it most. Right now, too many people are having their mental health problems compounded by the very system which should be helping them.
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