Each missed Outpatient appointment costs the Trust on average over £200
A local health trust has issued a statement after it was revealed that in 2023, over 20,000 patients did not attend appointments.
Each missed Outpatient appointment costs the Trust on average over £200, which amounts to millions of pounds lost. The cost per patient not attending a planned day case procedure at the Regional Day Procedure Centre at the Lagan Valley Hospital, is approximately £2,500.With a "Did Not Attend" rate of 6% over the last six months, the Trust says this represents a substantial financial impact and denies other patients the opportunity to receive necessary medical care.
"I want to emphasise the importance of informing us if you are unable to attend your appointment. The high number of missed appointments has a significant impact on our ability to provide care efficiently and effectively." Chris added: "We encourage patients to use our text reminder service, as it allows for easy cancellation or rescheduling of appointments. By doing so, we can fill these vacant slots with patients who are on a waiting list, at short notice."
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