A major new study from UK consumer group Which? has found evidence that the Nintendo Switch's infamous Joy-Con drift is…
A major new study from UK consumer group Which? has found evidence that the Nintendo Switch's infamous Joy-Con drift is likely caused by a mechanical fault, pointing to fundamental design flaws.
In addition, dust and other contaminants were found in the Switch's internal components, despite attempts by Nintendo at dustproofing said areas.Which? also criticised Nintendo's handling of the situation and its response to affected consumers. It has also called for Nintendo to offer a"no-quibble" repair or replacement of all Joy-Cons that have developed drift since 2017, completely free of charge.
"We expect all our hardware to perform as designed, and, if anything falls short of this goal, we always encourage consumers to contact Nintendo customer support, who will be happy to openly and leniently resolve any consumer issues related to the Joy-Con controllers’ analogue sticks, including in cases where the warranty may no longer apply."
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