Northern has expressed concern over a rise in attacks on its staff, despite a 15% year-on-year decrease in reported offences.
Northern has issued a heartfelt appeal to Christmas passengers after almost 200 reports of attacks on train and station staff rolled in this year. Since 2021, there have been 745 reported public order offences committed against rail crews, 73 of which led to a conviction in court. This year so far, there have been 182 reported public order offences against Northern staff.
The train operator says this latest figure represents a 15% year-on-year reduction in the number of crimes committed against its staff, with 215 offences reported in 2023 - but that each and every case is unacceptable. Matt Rice, chief operating officer for Northern, said: “Whilst a reduction in the number of incidents is welcome – the fact that there have been 182 offences committed against my colleagues is totally unacceptable. “Our traincrew and station staff are there to help our customers get where they want to be. They deserve to be treated with respect and the overwhelming majority of our customers do just that. However, if anyone does witness any unacceptable behaviour directed towards railway employees, I would urge them to contact British Transport Police.” In 2021, Northern introduced the use of body-worn cameras for its staff. These cameras, which can be worn by traincrew and station staff, do not record all the time, but instead are used to capture specific incidents as evidence for British Transport Police. This can be used in criminal cases and can help in securing convictions in court. Anyone who witnesses a crime on the railway is asked to contact British Transport Police by texting 61016 or by calling 0800 40 50 40. Rail users can also download the British Transport Police ‘Railway Guardian’ app, an all-in-one safety app that allows users to report crimes or concerns on the rail network, share journeys with trusted contacts and get access to news, guides and support
TRANSPORT SAFETY CRIME RAILWAY STAFF BRITISH TRANSPORT POLICE
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