The energy company offers a range of help from free electric blankets to a targeted support fund
Octopus Energy has marked Fuel Poverty Awareness Day by reminding customers struggling with rising energy bills that support is available. A £30 million ‘Octo Assist’ fund offers targeted support, including extra help for pensioners hit by Winter Fuel Payments cuts. So far, the fund has supported over 85,000 vulnerable customers.
The company is also offering variable recurring payments , such as direct debits, and is calling on other suppliers to do the same. These allow customers to spread their energy costs into smaller, more manageable payments, which can save low-income households who currently pay on receipt of bill up to £112 annually.
By introducing regional prices rather than keeping a single national rate, energy costs would fall for all households. Last year customers would have saved £2 billion if the UK had introduced regional prices – translating to savings of up to £90 per household.
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