Bryant Francis recently completed his first full year as the city’s director of port control, overseeing all aspects of Cleveland Hopkins and Burke Lakefront airports. He arrived at a crucial time – as talks were getting underway with the airlines to fund a $3 billion terminal rebuild.
Bryant L. Francis, director of port control for Cleveland Hopkins International Airport and Burke Lakefront Airport, talks in his office at Hopkins in September 2023.He knows that the bathrooms frequently get dirty. He knows that the security lines sometimes run long.Francis recently completed his first full year as the city’s director of port control, overseeing all aspects of Cleveland Hopkins and Burke Lakefront airports.
“We have to make that happen,” said Shah. “We cannot continue with the airport in its present 20th-century form. We need that experience when you arrive in Cleveland that is similar to other 21st century airports. That is an absolute must do.” “The community is starved to see change at CLE,” he said. “I’ve gotten the sense that there have been numerous promises and plans announced that for one reason or another haven’t materialized. There’s an attitude of, ‘I’ll believe it when I see it.
Francis said he knows that TSA lines can sometimes be too long, which is why the airport is encouraging passengers to arrive two hours ahead of their flights. “That should give you ample time to check in, get through security and make it to the gate with time to spare,” he said.
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