The essential lifestyle news and features, covering food, travel, work, money, health and wellbeing from inews.co.uk.
Consumer group Which? is calling for clearer and fairer pricing for telecoms customers, and an end to unpredictable mid-contract price increasesfirms – such as BT, EE, Plusnet, Shell Energy, TalkTalk, Virgin Media and Vodafone – raise prices every April in line withplus an additional 3, 3.7 or 3.9 per cent. And this means that last year, customers saw increases of over 14 per cent.
And this means that overall, across the two years, many consumers will have paid far more than they expected when they took out the initial contract.’s 2023 broadband survey, BT and EE customers who took out a contract in January 2023 could see some of the highest average price rises of £147.43 and £147.31 across the course of their contracts, if they last 24 months.
director of policy and advocacy, said a good broadband and mobile connection was “essential to everyday modern life”. “That’s why it’s outrageous that unpredictable mid-contract price hikes have been allowed to continue in the telecoms industry for so long – especially when so many have been struggling to make ends meet during theis calling on all providers to do the right thing and cancel 2024’s above inflation price hikes.
“Our price rises are annual, contracted and transparent and we make this clear when customers sign up or renew their contract. With the average price increase just above £1 per week in 2023, and some of our customers exempt from the rise– we’re also doing all we can to ensure our services are accessible to the widest group of customers possible through our market leading social tariffs.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Broadband customers face £150 hikes because of ‘outrageous’ rises – Which?itemprop=description content=The increases – over two years – are because of mid-contract price rises.
Read more »
Broadband customers face £150 hikes because of ‘outrageous’ rises – Which?itemprop=description content=The increases – over two years – are because of mid-contract price rises.
Read more »
BT and EE broadband customers among those who face £150 bill hikeWhich? has called on regulator Ofcom to ban the practice altogether
Read more »
£150 Warm Home Discount to help cut winter energy bills due to open this monthSome energy providers are already accepting claims from households across Scotland.
Read more »
My landlord charged me £150 for replacing and ‘cleaning’ a lightbulbThe essential lifestyle news and features, covering food, travel, work, money, health and wellbeing from inews.co.uk.
Read more »
Inside Sting and Trudie Styler's outrageous £7 million estateSting and Trudie's main home is Lake House in Wiltshire
Read more »