Palomar Health Medical Group patient says cyber incident left her without critical medication

Cyber Attack News

Palomar Health Medical Group patient says cyber incident left her without critical medication
Palomar HealthPalomar Health Medical Group
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Austin Grabish traded in winter boots for a surfboard. He joined the ABC 10News team as a reporter in January 2023 after reporting for CBC, Canada's national public broadcaster, for six years.

SAN DIEGO, Calif. — A local medical group continues to be paralyzed by a suspected cyberattack more than six weeks after critical computers first went down leaving patients unable to easily get prescriptions and book doctor’s appointments.

Ryan told Team 10 she hasn’t been able to get a prescription refill from Palomar or see her cardiologist despite going in person to try. “I was afraid that I'd have a heart attack. I was afraid that my blood pressure would get so out of control that I'd end up having to go in an ambulance to the emergency room to avoid a heart attack,” she said.

A spokesperson with the InnoVision Marketing Group said the company would follow up with an update when they have one from Palomar.Team 10 has learned the Palomar Health Medical Group has changed its management. Ryan, who teaches a business leadership course, said in her opinion Palomar has “failed miserably” in handling the cyber incident. She wants the organization to release specific information on what happened and wants to know if her medical records were compromised.

Last year, Palomar reported to the state that its third-party vendor’s computer systems were accessed improperly by an unauthorized person. Patient names, addresses, social security numbers and health insurance information were compromised.

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