Paralympian Sophie Christiansen stuck on SWR train
The 31-year-old from Ascot said she was told SWR staff were aware she was travelling on the service but when she arrived at her stop there was no-one waiting with a ramp."Without the help I probably would've ended up in Portsmouth at the end of the line because there is no real way for me to block the door to stop the train from moving."
Ms Christiansen said she"went home and cried" because of the repeated difficulties she faces over accessibility on trains.She said she was stranded"one in 10 times" and called on the government to lobby rail companies to improve disabled access. Despite previously speaking to SWR's inclusion manager about introducing automated ramps to make travelling for disabled people smoother, Ms Christiansen claims manual ones are still in place.
"I literally don't know what it will take for the rail in this country to make the service more accessible," she said.
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