Patient underwent one surgery but was billed for two. Even after being sued, she refused to pay.

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Patient underwent one surgery but was billed for two. Even after being sued, she refused to pay.
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Jamie Holmes says a surgery center tried to make her pay for two operations after she underwent only one. She refused to buckle, even after a collection agency sued her last winter.

Holmes, who lives in northwestern Washington state, had surgery in 2019 to have her fallopian tubes tied, a permanent birth-control procedure that her insurance company agreed ahead of time to cover.

Service Provider: Pacific Rim Outpatient Surgery Center of Bellingham, Washington, which has since been purchased, closed, and reopened under a new name. Holmes figured someone in the center's billing department mistakenly thought she'd been on the operating table twice. She said she tried to explain it to the staff, to no avail.

The physician-owned surgery center was later purchased and closed by PeaceHealth, a regional health system. But the debt was turned over to a collection agency, SB&C, which filed suit against Holmes in December 2023, seeking $3,792.19, including interest and fees. Sabrina Corlette, co-director of Georgetown University's Center on Health Insurance Reforms, said it was absurd for the surgery center to bill for two operations and then refuse to back down when the situation was explained. "It's like a Kafka novel," she said.

The Resolution: So far, the collection agency has not pressed ahead with its lawsuit by seeking a trial after the judge's ruling. Holmes said that if the agency continues to sue her over the debt, she might hire a lawyer and sue them back, seeking damages and attorney fees.

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