Workers suffering 'extreme stress and burnout' amid staff shortages, pharmacists warn
Community Pharmacy England , which represents 10,500 pharmacies, said “extreme stress and burnout” was harming staff’s mental health and wellbeing.
Seventy per cent of owners reported staff shortages, with about one in 10 forced to close temporarily as a result.As part of their efforts to safeguard patients, 61 per cent of staff said they were working longer hours.Anil Sharma, a community pharmacy owner in the East of England, said: “We have been trying to recruit new staff for my pharmacies for over 18 months now. We are overwhelmingly understaffed at the moment, and trying to fill the gaps in our teams has become increasingly difficult.
Examples included one not taking a day off in two-and-a-half years, and another returning to work immediately after a parent’s death.Mr Sharma said: “The stress on staff because of the workload is a daily issue – we do everything we can for our patients and to meet their needs, but there is routinely a cost to our own wellbeing.”
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