The Metrolink boss said some people are going to 'great lengths'
People are going to 'great lengths' to avoid paying for the tram, the head of Metrolink has said - including by creating 'fake personas'.
The diversity and inclusion coordinator who 'loves writing letters' complained to Metrolink but was told she must appeal the notice. However, she refused to open the letter which was addressed to 'parent/guardian of' a person whose name she did not recognise. Responding, Mr Vaughan said: "On the fake address issue, it does happen, unfortunately. The Metrolink operator does however work to our instruction though in that they do have quite a harsh approach to tackling fare evasion because we've asked them to essentially.
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