The Competition and Markets Authority said it has been flooded with thousands of responses from concerned pet owners
The CMA said it would examine whether profits made by vets are competitive, whether consumers are getting the right information, and whether the limited choice of vets in some local areas was harming consumers.
“We’ve heard from people who are struggling to pay vet bills, potentially overpaying for medicines and don’t always know the best treatment options available to them. It suggests owners ask whether there are other treatment options, especially if people are worried about the cost. The watchdog also suggests that if the medication or treatment isn’t urgent, owners consider buying the medication elsewhere.
“Market investigations are, by their nature, comprehensive and complex. They require time to fully explore concerns and to ensure that all points of view are heard so we can reach the right outcomes and take appropriate action, if needed, to make the market work for everyone.”
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