'Plans to close almost every railway station ticket office to be revealed tomorrow'
Plans to close almost every manned railway station ticket office in England will be revealed on Wednesday, according to reports emerging tonight. It means all train passengers would be forced to buy tickets online or from machines.
There are concerns that the move could lead to job losses, and put some vulnerable passengers such as those who are disabled or elderly off train travel. The RDG said 12 per cent of train tickets are bought from offices at stations, down from 85 per cent in 1995. “Ministers will soon realise that the public have no desire to see their rail network diminished in this way. The inescapable fact is booking office staff are vital because they give passengers advice and assistance on ticket information, station security and can assist those with disabilities, limited mobility or young children.
Last week, RMT general secretary Mick Lynch warned the union would “vigorously oppose any moves to close ticket offices”.
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