‘Poo’ will replace the words ‘stools’ and ‘faeces’ on NHS websites to stop patients getting confused
Health bosses, under orders to make public websites more understandable by September next year, deny dumbing downAnd the word “oral” will be replaced with “mouth” for easier understanding.
The guidelines are for all those writing about health and the NHS – with new laws stating public websites must be accessible by September 2020.One in ten moans about NHS materials is that it is too simplistic and patronising.Speaking at a digital conference last month, lead content designer Sara Wilcox said: “The people prefer poo.”
“We found that everyone understood ‘pee’ and ‘urine’. People with higher literacy skills were slightly more likely to use ‘urine’ and people with low literacy were more likely to prefer ‘pee’.
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