Did Porsche do enough to address consumer complaints about an issue with the transfer cases in its SUVs?
Porsche owners have complained for a while that the transfer case in the Cayenne and Macan are prone to fail. Although Porsche offered an extended, seven-year warranty on the Cayenne , some owners say they weren't informed about the offer, and that the automaker failed to adequately address the issue. Now, a 2016 Cayenne owner in LA is launching a class action lawsuit against the automaker. Porsche is in hot water with a group of consumers in the U.S.
On its website, Porsche describes the problem as relating to 2015–2018 Cayennes, and stemming from dirty transmission oil that can cause a stick-slip effect on the internal disc pack in the transfer gear over the service life of the vehicle. However, Kohanof said Porsche declined to cover the repairs to his vehicle. He asked to talk to a manager, but has yet to speak with one. Porsche did not immediately respond to a request for comment.
Lawsuit Porsche Porsche Cayenne Porsche Macan Reports Safety USA Warranty
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