Predictions of death of the high street ‘overstated’, says John Lewis

The department store’s commercial director Kathleen Mitchell said store customer numbers were up 8 on last year.

Predictions of the death of the high street have been “overstated”, John Lewis has said, as it announced its proportion of sales being made online has fallen and store visits are up.

“Evening shopping has been replaced by weekend shopping. Customers are eating, drinking, spending time in our shops and enjoying all that our stores have to offer – customer numbers are up 8% on last year. The report reveals that, despite the washout summer, handheld fans were John Lewis’s best-selling product of the year, with sales up 481% year on year.Other top sellers were men’s boxer shorts, thought to have been adopted by women as outerwear, strapless bras and outdoor sofas.

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