Scottish Power's Keith Anderson told MPs there was already massive anxiety about prices and much worse was to come.
Scottish Power chief executive Keith Anderson said 8,000 had called a hotline with worries about their ability to pay
Mr Anderson said: "My biggest concern is when we get to October, particularly among the most vulnerable and the poorest.Mr Anderson said the size and scale of the problem was beyond anything he could deal with or indeed his industry.
Mr Anderson added it is "perverse" that customers with prepayment meters - who are likely to be more vulnerable - pay more for their energy than those who pay by direct debit.Meanwhile, the Scottish Parliament's net zero, energy and transport committee heard that the high costs would continue for some time yet.
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