The airline has vowed to rebook the customers, who scored cheap tickets to the US for less than $5,000 return, on to business class flights
Qantas has promised to refund or rebook the flights of hundreds of customers, after the airline mistakenly sold first class flights at majorly reduced prices.
The flights were listed at less than $5,000 return, about $15,000 cheaper than usual. Prices were also about 65% cheaper than the business class fare on offer.In a statement, a Qantas spokesperson said this was “a case where the fare was actually too good to be true” citing a coding error. “We have identified that your booking was affected by this error and are contacting you with an important update about your booking. We sincerely apologise for this error,” the message read.
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