Sky News meets paramedics who say demand has spiked in the last two years and queueing to handover patients is getting worse.
"There has been a welcome reduction in delayed transfers of care but too many patients are spending long periods in emergency departments waiting for a hospital bed.
Sky News spent a day with the Welsh Ambulance service in Cardiff to witness the difficulties they face.He said:"Demand has always been high but I definitely think its been spiking over the last few years. "Once we waited a whole shift. We went to hospital, stayed five hours, were relieved for our break and then went back to hospital to be with the patient. And that was it, only one patient we counted all shift."
"Some patients automatically assume if they have got an ambulance they will go straight through into A&E and be seen straight away and we try to tell them its not necessarily the case and sometimes it's quicker to self-present. "We saw one of the worst months ever for emergency handover delays and of course that creates frustration for our people. And it means that patients with less serious conditions have regrettably waited longer.
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