'Robot lawyer' DoNotPay not fit for purpose, alleges complaint
DoNotPay has 30 days from the date it was served a summons issued March 9 to respond to the complaint, and a case management session is scheduled for early August.
The company sent us a statement:"DoNotPay respectfully denies the false allegations. The named plaintiff has submitted dozens of successful cases to DoNotPay and the cases highlighted in this lawsuit are meritless. Furthermore, the case is being filed by a lawyer who has personally been paid hundreds of millions from class actions, so it's unsurprising that he would accuse an AI of 'unauthorized practice of law.' We will defend ourselves vigorously.
A cursory cast around the internet will return plenty of stories and video essays claiming DoNotPay doesn't keep up with timely deliveries . For all its customer-level trouble, DoNotPay's biggest issue may not be the lawsuit – it could be the Federal Trade Commission, which last month said it planned toFTC lawyer Michael Atleson said in an advisory that the FTC is in familiar territory when it comes to misleading marketing terms and their abuse – even if the industry has changed.
"Marketers should know that – for FTC enforcement purposes – false or unsubstantiated claims about a product's efficacy are our bread and butter," said Atleson. Perhaps it's time for DoNotPay to ask itself how to draft a proper response to the feds before they come knocking. ®
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