Ms Tracey says the hotel room was 'unbelievable' and had bugs, mice and cigarette ash.
A mother from South Yorkshire has said her family's holiday ended in disaster after they had to stay in an unclean hotel when their flight home was cancelled.
Now back in the UK, Ms Tracey told the BBC the hotel was unclean and she saw bugs, mice and cigarette ash in the room, which she described as "unbelievable". “We got on a full coach of people at 04:30 and then told to go with a man, even though we so tired at this point, he took us across a huge square where there were stray dogs running round and it was a bit scary and all the children in the group were crying.The holidaymakers had to wheel their luggage to their new hotel in the early hours of Friday morning
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