Simon Thompson says monitors were used to pressure staff to work faster in breach of its policy
has admitted digital tracking devices carried by postal workers were used to pressure them to work faster, blaming rogue managers for using the information in breach of the delivery company’s policy.did not give “wholly correct” answers during his first appearance last month
In an unusual move, Darren Jones, chair of the select committee, asked Thompson, Royal Mail chair Keith Williams, and operations development director Ricky McAulay to swear an oath before giving testimony in a tense two-hour grilling. Jones said after Thompson’s appearance before the committee last month he had received almost 1,500 communications, including various images of charts used by management and testimony from workers that showed tracking information from PDAs was “100% being used” to discipline and performance-manage staff.
Evidence shown by the committee included several charts showing the performance of workers – with their names redacted – one of which included a handwritten note saying “don’t get caught” in reference to the slowest posties.
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