Royal Mail says letters and parcels are equally important but staff claim otherwise
One of the postal workers told BBC Wales that the strike action was about fighting for the future of aHe said if a reduction in letter delivery days was ever allowed it would "be the opening of the floodgates and the end as I see it of the universal service, delivering to 32 million delivery addresses throughout the country for one price".
"Our regulator Ofcom's own research shows that a five day letters service would meet the needs of 97% of consumers and SMEs . "Being required to provide a service that customers have said they no longer need, at significant structural cost to Royal Mail, increases the threat to the sustainability of the universal service."
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