'Greedy', 'sneaky' and 'arrogant' Ryanair comes bottom in Which? survey of 100 popular UK brands' customer service
The Which? survey asked around 4,000 members of the public to rate the customer services at up to three of 100 well-known brands.
"It's those firms that have gone out of their way to prioritise customer service as a key part of their business that have topped the survey," said Harry Rose, editor of Which? magazine. Passengers had been braced for disruption, but the carrier said 97% of flights took off as normal on Thursday, the first strike action day.
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