Ryanair refuses to refund passengers with flights to Cyprus despite Brits being banned from going there
The airline has now reassured customers that passengers that are charged to change bookings will be refunded the difference.
But it warned that there may be a delay in responding to your complaint due to the high volume of Covid-19 related queries, local lockdowns and reduced staffing. A spokesperson added: "We would like to thank customers for their patience and understanding and reassure them that the option to change their flights to Cyprus for free will remain after their original flight has flown."to the island this week but the airline is offering passengers who've booked tickets for before the end of August the chance to reschedule for free.
Unfortunately, you won't be able to get a refund for your flight to Cyprus through your credit or debit card provider.Section 75 of the Consumer Credit ActThis is because the flight hasn't been cancelled and the only reason you're not travelling is because you have decided not to board the plane.
Policies bought early on in the year may cover you if you're no longer able to go ahead with your trip - this is called travel disruption cover.once it became clear that the coronavirus pandemic was going to cause widespread travel disruption.Don't miss the latest news and figures - and essential advice for you and your family.
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