Ryanair CEO Michael O'Leary announced plans to eliminate ticket desks and make online check-in through its app mandatory for all passengers by May 2024. This move could affect those without smartphones, as currently, customers who don't check in online face a €55 charge at the airport.
Ryanair says all passengers will have to check-in for flights using its online app from May - in a move that could affect passengers without smartphones.
"We want to get rid of airport checks in the same way we got rid of bag . We are working towards from May 1 that everything will be done on the app, nothing will be done on paper anymore. He added: "I have been reluctant to go on the app because I am terrified to get on a flight without a piece of paper, but it works so well. tells you your gate and if there is a delay.
If someone's phone goes out of battery while at the airport, the Ryanair CEO said there are already procedures in place if this happens. He said: "If your battery dies we have your seat and your passport and we can do that at the boarding gates at the moment."
Ryanair Check-In Online App Smartphone Passengers
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