Samsung facing class action over two customer data leaks
Whether it's smartphones, watches, TVs, printers or other hardware, the suit alleges that drivers, updates, and other features essential to device operation are locked behind customer enrollment.
The suit argues that collecting that data isn't necessary; instead Samsung snags it to"increase its profits, gather information regarding its customers, and be able to track their customers and their behaviors." According to the court filing, customers"relied to their detriment on [Samsung's] uniform representations and omissions regarding data security, including failure to alert customers that its security protections were inadequate, and that [Samsung] would forever store Plaintiffs' and customers' PII, failing to archive it, protect it, or at the very minimum warn consumers of the anticipated and foreseeable data breach.
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